Order once placed can be cancelled before our backend team (designing/production) has started working on the order, the order cannot be cancelled after that.
Before initiation of designing/production, the order cancellation request can be made by emailing us with your order id to [email protected]. We will reply within 3 working days.
Below are the cancellation charges:
- 50% for the order value up to PKR 5000/-
- 25% for the order value above PKR 5000/-
Once agreed, the refund will be made in 10-15 working days from the day we agree on the refund.